Add-ons

Discover extra add-ons like Dedicated Server, Signal Provider and Trade Copier API.

Free Trial

Free Trial
How to assign my Prepay Plan (Free Trial) or Subscription Plan?
What happens when Free Trial Credits runs out?
Does Free Trial Credits resets monthly?

Subscription Plan

Subscription Plan
How to assign my Prepay Plan (Free Trial) or Subscription Plan?
How to Add More Accounts With Subscription Plan?
How Do I Downgrade My Subscription Plan?
Will my subscription renew automatically and how to renew an expired plan?

Prepay Plan

Prepay Plan
How to assign my Prepay Plan (Free Trial) or Subscription Plan?
How to deposit funds to my Prepay eWallet?
How to check Prepay fees
When will Prepay charges be and how many times?

Payments & Billing

Payment methods available?
How to Change Billing Period?
How to download invoice?
What Is Your Cancellation and Refund Policy?
Why Was My PayPal Payment Got Declined?
Can I Pay in a Different Currency Using PayPal?
Why Paypal used my card balance?
Are crypto payments like Bitcoin or USDT supported?
What Are the Restricted Countries by BitPay?
What Are the Supported Wallets by Bitpay?
Why Crypto payment not showing?
Binance Payment Method?
What Happens During the Expiration Process?
Do You Offer Lifetime License?
Why Was My Card Payment Declined?
How to change Payment Method?
Why Did My PayPal Payment Fail?
How to Update Credit Card Details?
How to Request Discount or Coupon Code?
Discount active after renewal?

Add-ons

Manage Trading Account IP Attribution
Dedicated Server Add-on
Signal Provider Add-on
Trade Copier API Add-on